LINCOLN — The committee that investigated problems with Nebraska’s public health services says more oversight is needed.
Access Nebraska has made notable gains, but lawmakers encourage more. Last year, an investigation was put together after complaints of long call-waiting times.
Access Nebraska began in 2008 as a way to help low-income residents apply for the new public health benefits. The system reduced the number of case workers who met with residents in person and relied more on a state website and call centers.
